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Sterling Water Softener Reviews: An Ultimate Guide (2024)

Sterling Water Softener Reviews

Sterling has been a renowned name in the water treatment industry for decades, earning a reputation for excellence and durability. Their softeners are known to stand the test of time, providing long-lasting performance that homeowners can rely on.

In this updated guide, we’ll dive into the 5 best Sterling water softener reviews based on softening efficiency, flow rate, and ease of maintenance for the best value for your money.

🤚5 Best Sterling Water Softeners: A Smart Preview!

ImageProductDetailPrice
1. Sterling CITY-1-S

1. Sterling CITY-1-S

  • Grain Capacity: Up to 30, 000 grains
  • Flow Rate: 10 GPM
  • REGEN Method: Time clock regeneration
  • Warranty: 5 years on the control valve, 10 years on the mineral tank
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2. Sterling SWS1C-30-HE

2. Sterling SWS1C-30-HE

  • Grain Capacity: Up to 31,000 grains
  • Flow Rate: 18 GPM
  • REGEN Method: Meter regeneration
  • Warranty: 5 years on the control valve, 10 years on the mineral tank
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3. Sterling PTS1

3. Sterling PTS1

  • Grain Capacity: Up to 30,000 grains
  • Flow Rate: upto 18 GPM
  • REGEN Method: Metered demand regeneration
  • Warranty: 5 years on the control valve, 10 years on the mineral tank
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4. Sterling IMX 24-1

4. Sterling IMX 24-1

  • Grain Capacity: Up to 25,000 grains
  • Flow Rate: 17 GPM
  • REGEN Method: Measurement regeneration system
  • Warranty: 5 years on the control valve, 10 years on the mineral tank
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5. Sterling NES-1-S

5. Sterling NES-1-S

  • Grain Capacity: Up to 30,000 grains
  • Flow Rate: 13 GPM
  • REGEN Method: Time clock regeneration
  • Warranty: 5 years on the control valve, 10 years on the mineral tank
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🤔Sterling Water Softeners Comparison Chart-Detailed Reviews

Sterling softenerEase Of InstallationFlow Rate (in GPM)REGEN MethodEase Of MaintenanceWarranty 
Sterling CITY-1-SEasy10Time clock regenerationVery easy5 years- control valve, 10 years-  mineral tank
Sterling SWS1C-30-HEVery easy18Meter regenerationEasy5 years- control valve, 10 years-  mineral tank
Sterling PTS1Easy18Metered demand regenerationVery easy5 years- control valve, 10 years-  mineral tank
Sterling IMX 24-1Easy 17Measurement regeneration systemEasy5 years- control valve, 10 years-  mineral tank
Sterling NES-1-SVery easy13Time clock regenerationEasy5 years- control valve, 10 years-  mineral tank
Also Read: Water Softener Salt vs Rock Salt: Which Is Better To Melt Ice?

1️⃣Sterling CITY-1-S Water Softener Review

Pros

  • User-friendly operation and programming
  • Responsive customer support

Cons

  • High chlorine levels in water damage the water-softening resin bed over time.

The system utilizes a Time clock regeneration method, ensuring efficient water softening by regenerating only when necessary.

Ease of Installation And Use

The Sterling CITY-1-S water softener is known for its straightforward installation, making it convenient for homeowners. 

The accompanying manual provides clear instructions for setup and programming.

Users have reported that the system is user-friendly, allowing easy settings adjustment for hardness and REGEN.

Hard Water Treatment

The CITY-1-S is designed to treat hard water issues through ion exchange effectively. With a grain capacity of up to 30,000, CITY-1-S whole-house systems can handle the demands of moderate to large households. 

The system utilizes a Time clock regeneration method, ensuring efficient water softening by regenerating only when necessary.

Ease Of Maintenance

Maintaining the CITY-1-S is relatively simple. Regular maintenance includes refilling the salt tank and monitoring the system’s performance.

Users have mentioned that the control valve is easy to access and service.

Warranty And Customer Support

Sterling offers 5 years of warranty for the control valve and 10 years for the mineral tank. The company is responsive and helpful, promptly addressing any queries or concerns.

Check Out: Best Tankless Reverse Osmosis Systems [2024 Updated]

2️⃣Sterling SWS1C-30-HE Water Softener Review

Pros

  • Effective hard water treatment with time clock regeneration.
  • User-friendly interface for programming.
  • Effective hard water treatment, particularly resistant to chlorine.
  • Enhanced iron removal capabilities
  • Requires approximately 33% less salt for regeneration.
  • 8-hour power backup for uninterrupted operation

Cons

  • Limited customer reviews for this specific model
  • Manual regeneration may be necessary for heavy water usage

With a grain capacity of up to 31,000, the PTS1 suits households with moderate to high hard water levels. The SWS1C-30-HE excels in treating hard water, offering improved resistance to chlorine compared to the CITY-1-S model.

Ease of Installation And Use

The Sterling SWS1C-30-HE  is designed for user convenience, with an intuitive interface for programming and adjusting settings.

Hard Water Treatment

With a grain capacity of up to 31,000, the PTS1 suits households with moderate to high hard water levels. The SWS1C-30-HE excels in treating hard water, offering improved resistance to chlorine compared to the CITY-1-S model.

Additionally, it provides enhanced iron removal capabilities, making it an excellent choice for households dealing with up to 1 ppm iron levels.

Ease Of Maintenance

 Maintaining the SWS1C-30-HE is convenient as it requires approximately 33% less salt than other models.

It reduces the frequency of salt refills and ensures a more efficient operation. Users have reported that the system is generally low-maintenance and operates efficiently over time.

Warranty And Customer Support

Sterling offers a warranty for the SWS1C-30-HE, providing 5 years of coverage for the control valve and 10 years for the mineral tank.

While customer reviews specific to this model are limited, the company has a reputation for responsive customer support.

3️⃣Sterling PTS1 Water Softener Review

Pros

  • Straightforward installation process
  • User-friendly programming interface
  • Low-maintenance system
  • Innovative dual-tank system for continuous soft water
  • Backup tank for high water usage or spikes in demand

Cons

  • Limited availability for purchase
  • It may require professional installation

A PTS1 house water softener is particularly beneficial for households with high water usage or sudden spikes in demand. The system utilizes metered demand regeneration, ensuring efficient water softening based on actual water usage.

Ease of Installation And Use

The system’s programming is user-friendly, allowing for easy adjustment of settings.

Hard Water Treatment

The PTS1 offers a unique feature for hard water treatment. It incorporates two tanks with a 30,000-grain capacity, providing continuous access to soft water.

A PTS1 house water softener is particularly beneficial for households with high water usage or sudden spikes in demand.

The system utilizes metered demand regeneration, ensuring efficient water softening based on actual water usage.

Ease Of Maintenance

Maintaining the PTS1 is generally hassle-free. The control valve is accessible and easy to service when needed.

Warranty And Customer Support

Sterling provides warranty coverage for the PTS1, offering 5 years of protection for the control valve and 10 years for the mineral tank. Sterling provides reliable customer support and addresses any inquiries or concerns promptly.

Also Read: How To Remove Rust From Well Water 

4️⃣Sterling IMX 24-1 Water Softener Review

Pros

  • Straightforward installation process
  • Efficient metered demand regeneration for water softening
  • A large quantity of salt storage tanks minimizes the frequency of replacement
  • Corrosion-proof construction ensures durability
  • Responsive customer support

Cons

  • Limited grain capacity for large households
  • Some competing brands offer longer warranty periods

The system utilizes a measurement regeneration system, ensuring efficient water softening based on actual water usage. The electronic meter accurately measures water usage, allowing the system to initiate automatic regeneration precisely when needed.

Ease of Installation And Use

The Sterling IMX 24-1 water softener offers a relatively straightforward installation process with a custom user manual.

Hard Water Treatment

With a grain capacity of up to 22500, the IMX 24-1 is suitable for smaller to medium-sized households dealing with hard water issues. 

The system utilizes a measurement regeneration system, ensuring efficient water softening based on actual water usage. The electronic meter accurately measures water usage, allowing the system to initiate automatic regeneration precisely when needed.

Ease Of Maintenance

Regular maintenance involves:

  • Monitoring salt levels.
  • Refilling the tank as needed.
  • Checking the overall system performance.

The system features an inbuilt battery that maintains the softener for at least 48 hours during power outages.

Users have mentioned that routine maintenance tasks are easy to carry out.

Warranty And Customer Support

Sterling provides a warranty for the IMX 24-1, offering 5 years of coverage for the control valve and 10 years for the mineral tank. The customer support system is reliable and active.

5️⃣Sterling NES-1-S Water Softener Review

Pros

  • Effective hard water treatment with time clock regeneration
  • Customizable electronic regeneration settings
  • Low-maintenance system
  • You can use any softener salt as the stepped salt platform isolates dirt and debris from the brine tank’s safety valve.
  • Uninterrupted display functionality

Cons

  • Limited customer reviews for this specific model

There aren’t many complaints about this product’s effectiveness as it can filter the impurities of the water and give out soft water efficiently. It also acts as an Iron filter as it removes eight parts per million ferrous iron!

Ease of Installation And Use

The Sterling NES-1-S water softener is designed for ease of installation. The programming and operation of the NES-1-S are straightforward.

The system features a rugged valve and push-in brine line fitting, making setup easier. Additionally, the stainless steel bypass enhances durability and ease of use.

Hard Water Treatment

With a grain capacity of up to 30,000, the NES-1-S suits smaller households experiencing hard water issues.

  • The system utilizes time clock regeneration, automatically initiating the regeneration process based on a predetermined schedule.
  • It also removes clear water iron, ensuring a comprehensive solution for water softening.

Ease Of Maintenance

Maintaining the NES-1-S is relatively simple. It features a backlit display that shows the time of day and the gallons remaining before regeneration.

It helps users monitor the system’s performance and plan maintenance activities. The NES-1-S has a constant recharging battery, ensuring the display remains functional even during power outages.

Warranty And Customer Support

Sterling offers warranty coverage for the NES-1-S, providing 5 years of protection for the control valve and 10 years for the mineral tank. Sterling is renowned for its attentive customer service.

👉Top 3 Sterling Water Softener Alternatives To Consider

1️⃣SpringWell SS1

SpringWell SS1

Pros

  • Efficient salt-based water softener system.
  • High grain capacity for larger households.
  • User-friendly digital control valve.
  • Effective at removing hard water minerals.
  • It comes with a lifetime warranty on the tank and control valve

Cons

  • It may require professional installation.
  • Higher initial cost compared to some alternatives.

Key Takeaway: The SpringWell SS1 is a reliable salt-based water softener with a high grain capacity and user-friendly features, backed by a lifetime warranty.

2️⃣Aquasana SimplySoft Salt-Free Water Conditioner

Aquasana SimplySoft Salt-Free Water Conditioner
Aquasana

Pros

  • A salt-free system that prevents scale buildup without the need for sodium ions.
  • Low maintenance and no salt refilling required.
  • Preserves beneficial minerals in the water.
  • Easy installation and compact design.
  • Suitable for those looking for an alternative to traditional salt-based softeners.

Cons

  • It may not provide the same level of water softening as salt-based systems.
  • Higher initial cost compared to traditional salt-based softeners.

Key Takeaway: The Aquasana SimplySoft Salt-Free Water Conditioner offers a salt-free alternative for preventing scale buildup while preserving minerals, making it an ideal choice for those seeking an alternative to salt-based systems.

3️⃣Culligan Salt-Based Water Softener

Culligan Salt-Based Water Softener
aquasential-smart-high-efficiency-water-softener_2

Pros

  • Established brand with a wide range of models available
  • Reliable water-softening performance
  • Efficient regeneration process for consistent soft water supply
  • Professional installation and maintenance services offered
  • Different sizes and capacities to suit various household needs

Cons

  • Higher initial and ongoing costs for salt and regeneration
  • Limited control over the regeneration process

Key Takeaway: Culligan Salt-Based Water Softeners are known for their reliable performance and various models, making them a popular choice for households looking for a trusted water softening brand.

🎯How Do I Know Which Water Softener to Buy?

How Do I Know Which Water Softener to Buy
  • Water Hardness: The higher the water hardness, the larger the capacity and regeneration frequency required for the softener. Refer to your municipality’s water report or use a water testing kit to get the hardness level in grains per gallon (GPG). If your water contains other harmful contaminants besides hardness, such as iron or sediment, you may need a water softener with additional filtration capabilities like carbon filters, an iron filter, or a sediment filter.
  • Family Size or Water Usage: Consider the number of people in your household or the average daily water usage. Larger households or higher water usage require a water softener with a higher grain capacity to ensure sufficient supply and efficient regeneration cycles. 
  • Installation & Maintenance Requirements: Evaluate the installation requirements for the water softener. A whole-house water softener (salt-based) requires space for installation, connection to the main water supply, and a drain line. Renters or those with limited installation options may opt for portable softeners or descaling alternatives that do not require permanent installation. Additionally, consider maintenance requirements such as salt refilling, regeneration timing adjustments, and periodic cleaning.
  • Budget: Calculate your water softener purchase budget, including the initial cost, installation expenses (if applicable), and ongoing maintenance costs. Remember that higher-capacity systems and advanced features may come at a higher price. Consider the long-term benefits of investing in a durable and efficient water softener that suits your needs.

👉Additional Considerations

  • Water Quality: If your water contains other harmful contaminants besides hardness, such as iron or sediment, you may need a water softener with additional filtration capabilities.
  • Efficiency: Look for water softeners with energy-efficient features, such as demand-initiated regeneration, which can help reduce water and salt consumption.
  • Warranty and Support: Check the manufacturer’s warranty coverage and ensure that reliable customer support is available in case of any issues.

💡Sterling Water Softener Reviews FAQs

Where are sterling water softeners manufactured?

Sterling water softeners are manufactured in Indiana, United States.

What time is regeneration on sterling water softener?

The regeneration time on a Sterling water softener can vary depending on the model and settings. The regeneration cycle typically occurs when water usage is low, such as at 2 PM. Refer to the specific product’s manual or contact the manufacturer for the recommended regeneration schedule.

 What is the warranty on sterling water softeners?

In most sterling water softeners, the warranty offered is 5 years of protection for the control valve and 10 years for the mineral tank. The warranty terms may include coverage for the tank, control valve, and other components, with different durations and conditions depending on the model.

Which is the best salt to use in a sterling water softener?

The best salt to use in a Sterling water softener is typically high-quality, clean, evaporated salt. It is recommended to avoid rock salt or salt pellets as they have high impurities and can cause salt mushing.

What is Sterling Water Softener Cost?

The approximate cost of Sterling water softeners can range from a very reasonable price of around $500 to $2,500, depending on the model, capacity, and key features.

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